Submitted by tony on March 7, 2008 - 3:56pm.
Improving your
child's ability to argue probably ranks somewhere between teaching your toddler
screaming skills and explaining your favorite games with kitchen knive. But
good
negotiation abilities are an essential skill for success both in
relationships and careers. Research
shows that you can teach your child these important skills simply by
demonstrating good negotiation practices when you and your child have
conflicts. By using the following
principles from some of the world's top negotiation experts, you will not only
resolve your disagreements more constructively, but you will teach your child a
key resource for effectively navigating the world.
- Don't
just take positions and then split the difference.
Let's say you tell your son that you are both leaving the playground in
5 minutes, and he responds, "Please please please, just 15 more
minutes??!!!" Studies show that the human
brain wants to split the difference, so your initial reaction may be to say,
"Well we'll leave in 10 minutes but no later."
However, this impulse actually leads to less efficient disagreements. A shrewd negotiator (i.e., your son) would quickly learn to make initial offers that
skew the middle ground in their favor.
The next time your son wants to stay at the playground, he might say,
"Please please please just 30 more minutes???!!!" It doesn't seem like this technique should
work on a savvy dad like you, but, surprisingly, the research consistently
shows that suddenly you will think 15 minutes sounds pretty reasonable. In the end, negotiations will become less
effective as both sides take more extreme positions in order to arrive at a
favorable middle ground.
- Instead
of taking positions, explore each other's interests through questions. One
leading negotiation expert said, "Statements generate resistance, whereas
questions generate answers." Instead of
taking strong positions, explore what you and your child both want. You might find some creative solutions that
satisfy you both. For example, explore
why your child wants to stay up past his bedtime. Is it because of a television show that you
could TiVo? Or you could explore with
your child why you want him to be home by 7 P.M. on school nights. Is it because you want him to have time for
his homework? Perhaps then you would be okay with an 8 P.M. curfew if he
finished his homework right after school.
Remember, a bargaining position is just a shortcut to achieve some
underlying goal. Perhaps solutions exist
that could achieve both you and your child's objective, but this can only be
discovered through communication.
- Help
your child learn to empathize. Developmental psychologists claim that
teaching children to negotiate can help teach them empathy, which is the
ability to understand other people's point of view. Conversely, your child must learn to
empathize in order to become an effective negotiator. To teach empathy, ask your child to take on
your point of view in a disagreement.
For example, say, "Explain to me why you think I might not want you to
get a motorcycle." Studies show that
children begin showing empathy as early as 24 months, which means your
six-year-old is more than old enough to articulate your reasons why she is too
young for that Harley.
- Avoid
heated emotions. Research consistently shows that when
emotions go up, conflict resolution goes down.
This means crying, screaming, biting, and throwing applesauce should not
be an acceptable negotiation technique, for you or your child. If emotions get heated you need to learn to
calm yourself and your child down. Try
teaching your kid that emotional disagreements are not productive. Simply say, "I won't negotiate under these
stressful conditions. Let's cool off for
5 minutes and then sit down and have a calm conversation about the issues."
- Even
when you won't negotiate, listen and explain. To be sure, there are
many issues -- like health and safety -- where you will not negotiate. But even then, you should try to listen to
your kid's point of view and explain why you are making a certain rule. Experts say that interpersonal negotiations
are often less about getting a certain outcome, and more about feeling
heard. If your child feels that you
understand what he wants, and he understands why the rule exists, it may be
easier to get him on board than if the underlying logic of the rule is "because
I said so." For example, in response to a common conflict over food, you might
try, "I really understand that Cheetos and Ding Dongs are delicious. But it is really not a healthy dinner. Do you understand that I wouldn't be doing my
job as a dad if I let you eat food that would make you grow up to have health
problems? Let's try to find something
healthy that you think sounds good."
A leading expert
said negotiating should be collective decision making. This is a reminder that in contrast with
competition, where the goal is to win at the other's expense, the goal of
negotiation is for both sides to get what they want while giving in on things
that might not be as important. Teach
your child ways to understand the other side's position and then encourage
creative solutions. By explaining and
demonstrating effective negotiation, you will settle conflicts faster, while
teaching your kids a skill that will last them a lifetime.